Orders are processed within three (3) days (excluding weekends and/or holidays) Due to Covid-19 orders may take additional time to arrive. We thank you for your patience during this pandemic.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within seven (7) days of receiving your shipping confirmation email, please contact us at bmcreynolds@xtraxccessories.com with your name and order number, and we will look into it for you.
Due to the personal nature of our products we are not able to accept returns at this time.
In the event that your order arrives damaged or you are not 100% satisfied with your purchase, please email us as soon as possible at <span>bmcreynolds@xtraxccessories.com</span> with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
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